Payment Policy
Effective Date: December 31, 2024
At RoyalHato.com, we want to ensure that your purchasing experience is smooth, secure, and hassle-free. This Payment Policy outlines the methods we accept, how payments are processed, and what you can expect when making a purchase from us.
1. Accepted Payment Methods
We accept the following payment methods to make shopping at RoyalHato.com convenient for you:
- Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
- Debit Cards: Debit cards with the Visa or MasterCard logo are accepted.
- PayPal: For those who prefer using PayPal, we support transactions through this platform.
- Other Payment Methods: We also accept other forms of payment, which may include digital wallets or financing options, depending on your location.
2. Currency
All transactions on RoyalHato.com are processed in U.S. Dollars (USD). International customers should note that any payments made in currencies other than USD will be subject to the conversion rate applied by their payment provider. RoyalHato.com is not responsible for any additional charges that may be applied by your financial institution.
3. Order Verification
For your security and to prevent fraud, we may perform a verification process for certain transactions. This may involve contacting you to confirm the details of your order. We reserve the right to cancel any order that cannot be verified or that appears suspicious.
4. Taxes
Sales tax will be applied to orders as required by law. The amount of tax will depend on the delivery address. All applicable taxes will be displayed during checkout, and you will receive a clear breakdown of the total amount you will be charged, including tax.
5. Payment Processing
All payments made on RoyalHato.com are processed through secure payment gateways. We use industry-standard encryption (SSL) to ensure that your payment information is kept secure. Our payment processing partners are PCI-DSS compliant, meaning they meet the highest security standards.
6. Payment Confirmation
Once your payment is successfully processed, you will receive an email confirmation with the details of your order, including the amount charged and the shipping address. Please keep this confirmation for your records.
7. Billing Information
When making a purchase, you are required to provide accurate billing information, including your name, address, email, and payment method details. Inaccurate or incomplete information may result in the cancellation of your order.
8. Payment Declines and Errors
If your payment is declined or there is an issue with processing your payment, you will be notified immediately. In such cases, please verify your payment details and try again. If you continue to experience issues, feel free to contact us at info@royalhato.com for assistance.
9. Secure Transactions
RoyalHato.com takes the security of your information seriously. All payment transactions are encrypted and securely transmitted. We do not store sensitive financial information, such as credit card numbers, on our servers.
10. Contact Information
If you have any questions or concerns regarding payment, feel free to reach out to us:
- Email: info@royalhato.com
- Phone: (617) 277-1450
- Address: 10 Auburn Pl, Brookline, Massachusetts (MA)
- Website: www.royalhato.com